INT-01
Shopee
Connects through the official API to pull orders and listings and write stock back. There is also a route that does not need the API: download Shopee’s product sales spreadsheet, compare both sides’ stock, post the adjustments, and export a file you can upload straight back to Shopee.
Shopee is treated as the source of truth, and the diff separates what Shopee sold from what other channels sold.
INT-02
OMGO storefront
Our own e-commerce platform: stock and orders are connected directly, so the store and the website share one pool.
Not a prerequisite — SynERP can be deployed on its own.
INT-03
E-invoicing
Issued and voided through Amego. B2B versus B2C is decided automatically from the buyer’s tax ID; mobile barcode carriers and donation codes are supported (one or the other, not both). The invoice number and random code are written back onto the document.
A test mode lets you run it through before issuing for real.
INT-04
Other marketplaces
Platforms such as momo, Yahoo and PChome are handled as channel mappings today: listing status, price and allocated quantity are maintained in the system, but stock does not sync automatically.
Whether that can become an automatic sync depends on the interface the platform exposes. We assess it before answering. Needs review
Every channel sync rests on channel mapping: each platform’s product and variant IDs have to be matched to items in the system. Anything unmapped is skipped during a sync and listed out. This is usually the slowest step of a rollout — not because it is hard, but because it has to be checked item by item.